Municipal / Government

Public infrastructure maintenance
with a clear paper trail

Manage work across parks, facilities, utilities, and fleet assets from one system. Structured workflows and full audit history help public works teams stay accountable and audit-ready.

Request early access Built for public works operators and municipal facility teams
Public works crew on a concrete job site with tools and materials

Built for municipal operations

CMMS capabilities framed for public infrastructure, multi-site portfolios, and compliance needs.

Asset map & geolocation

Plot parks, plants, roads, and buildings on a map. Operators find the asset in the field instead of hunting a spreadsheet row. Turn the map on when your register is geo-located.

Public request portal

Give residents or internal staff a public link to raise a request — no login. Submissions land as work orders for operators. Useful for parks, facilities, and after-hours call-outs.

Multi-site asset registers

Organize public buildings, parks equipment, vehicles, and infrastructure assets by site and asset class. Import large registers from Excel when you migrate off spreadsheets.

Structured work orders

Standardize how requests become assigned work. Operators move jobs from Raised to Assigned to Active — or Deferred when blocked. Comments, time, and photos stay on the work order.

Preventive maintenance plans

Schedule inspections and service intervals for critical assets. Automatic work orders when due help departments meet mandated maintenance windows.

Procedure checklists

Attach step-by-step procedures when a job needs them. Enforce completion so safety and inspection steps are signed off before close.

Compliance reporting

Report on PM compliance, work-order trends, and asset history. Export to Excel when councils, auditors, or grant programs need documentation.

Full audit trail

Turn on the audit log when FOIA requests, audits, or internal reviews need every status change and comment recorded.

Resources for municipal leaders

Demos, comparisons, and guidance for public works and municipal facility maintenance.

Demo

Public works walkthrough

See the asset map, public request portal, crew work orders, and compliance reporting in a guided walkthrough.

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Comparison

Legacy systems vs modern CMMS

A clear comparison of aging municipal maintenance tools and spreadsheets versus a modern, audit-ready CMMS.

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White paper

Audit-ready public maintenance

How municipalities build work history, PM compliance records, and procedure sign-off that stand up to review.

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Bring clarity to public asset maintenance

Sustento helps municipal teams replace fragmented tracking with structured work, scheduled PM, and a trail you can defend.

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